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Privacy Policy of EpicPlay LLC

EpicPlay LLC (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website https://epic-play.com/, use our services, or interact with us. By using our website and services, you agree to the terms of this Privacy Policy.

1. Introduction

We are committed to protecting your privacy and handling your data in an open and transparent manner.

2. Identification of the Responsible Entity

  • Owner: EpicPlay LLC
  • Address: 15805 Biscayne Blvd STE 205, Aventura, Florida, 33160, United States
  • EIN Number: 372147797
  • Data Protection Officer (DPO): info@epic-play.com

3. Purpose of Data Processing

  • Managing contracting of products and services, including processing mobile payments authorized by the user.
  • Sending communications and updates about products and services.
  • Customer support for queries, requests, complaints, and refunds.
  • Site maintenance and improvement, including issue resolution.
  • Statistical analysis of anonymous usage data.

4. Legitimacy of Data Processing

  • Execution of a contract
  • Consent (for marketing communications and support)
  • Legitimate interest (business purposes and analytics)

You may withdraw your consent at any time by contacting us at info@epic-play.com.

5. Data We Process

  • Identification Data: name, email address, postal address, phone number
  • Payment Data: credit card information, billing details
  • Device Information: IP addresses, browser and device type, OS
  • Usage Data: interactions with our website and services

6. Data Recipients

  • Service providers (e.g., payment processors, support platforms, email tools)
  • Public authorities where legally required

7. Data Retention

We keep personal data only as long as necessary for the purposes collected and to comply with legal obligations. Data no longer required is securely deleted.

8. Your Rights

  • Access, rectification, deletion
  • Opposition and restriction of processing in certain cases
  • Data portability (where applicable)
  • Withdrawal of consent for marketing at any time

9. Security

We implement appropriate technical and organizational measures to protect your data. No method of transmission or storage is 100% secure; absolute security cannot be guaranteed.

10. Third-Party Websites

Our website may link to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this policy or how we handle your data, contact us at:

  • EpicPlay LLC
  • Email: info@epic-play.com
  • Address: 15805 Biscayne Blvd STE 205, Aventura, Florida, 33160, United States